Key Note Speakers
Cathy is a former police officer, having served with Tayside Police and Police Scotland for over 30 years. For much of her service she deployed as a hostage and crisis negotiator and was also responsible for training negotiators within the UK as well as her international colleagues. Cathy speaks of her life as a negotiator as ‘an intense but entirely rewarding and fulfilling role’ and she enjoyed preparing and equipping her colleagues for the demands that the role would bring.
Today, Cathy transfers those skills to meet the needs of her clients and takes the same pride and joy in helping others develop their knowledge and use of ‘consciously excellent’ communication skills.
Dr Rakesh Arora
Dr. Arora is the first Cardiac Surgeon in Canada to also complete a fellowship in Critical Care Medicine in 2006.
In 2009, Dr. Arora pioneered The CANadian CARdiovascular critical care (CANCARE) Society that aims to advance the care of critically-ill cardiovascular patients using interdisciplinary expertise in a cooperative model. Recently, in 2019 Dr. Arora was appointed Chair – Workforce on Critical Care for the Society of Thoracic Surgeons and is the President-Elect for the Canadian Society of Cardiac Surgeons.
Felicia Kwaku (OBE)
Felicia Kwaku, Associate Director of Nursing for Quality Improvement, and Chair of the Chief Nursing Officers Black and Minority Ethnic Strategic Advisory Group at NHS England, was recognised for services to nursing during the COVID-19 pandemic.
Felicia supported Black, Asian and Minority Ethnic (BAME) nurses when it became clear these groups were being disproportionately affected by the virus. She delivered webinars, which reached thousands of nurses at a time when they felt vulnerable, scared and worried. Felicia has spoken up loudly and decisively about the need for appropriate risk assessments and PPE for nursing staff and other clinical colleagues.
Felicia was recognised for services to Nursing during the Covid-19 pandemic and awarded OBE in the Queen’s birthday honours in 2020.
Head of Clinical Policy, NHS England & NHS Improvement
Sarah Duncan has been working as a Neurological Physiotherapist since 2001 in Taunton, Somerset till 2005 when she became the Stroke co-ordinator in the same trust. She joined NHS Improvement as their Lead in 2008 and became Domain Team Lead in 2013. Sarah was appointed as the Head of Clinical Policy for NHs England in 2018 & NHS Improvement since 2019. She has been instrumental in the development of Long Covid guidelines for NICE published in November 2020.